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We stand ready — our stringent SLAs were maintained while our support volume reached 3x during the peak of the Covid-19 transition.
We are here to help — with the ability to double our current systems capacity, our focus is on helping all firms continue to operate securely and effectively in the new ‘Business as Usual’ environment.
We are committed — nothing is more important to us than the health and success of our staff, clients and the industry in this time of crisis, and beyond.
We are thankful — our appreciation goes out to our remarkable staff and to our clients for their ongoing confidence and kind words as we move forward together through these unprecedented times . . .
$5B Global Multi-Strat Hedge Fund:
“We appreciate the effort Edge put forth this week in helping our firm react to the changing needs of our Business Continuity Plan.”
$2B Event Driven Hedge Fund:
“After this crazy week I would just like to take a moment and thank you for doing an amazing job. I think we’re fair, but definitely not the easiest client and Edge responded to every task we have given and crushed it.”
$2.5B Credit Hedge Fund:
“We very much appreciate the seamless support Edge gave us this month, during a difficult time for all.”
$15B Global Advisory and Principal Investment Firm:
“Very helpful and it has been nice to have confidence in our IT infrastructure and team as the virus situation continually evolves. So far so good. Keep it going!”
$4.1B Global Investment Firm Focused on the Infrastructure Sector:
“Very impressed with how smoothly things have gone with all of our users having to work from home immediately on government advice as opposed to a plan for a phased approach. Users that had issues were attended to and had their access issues resolved efficiently and professionally.”